XMAI Vending INC. Company Overview

XMAI Vending INC. is a smart retail solutions provider registered in the state of Delaware and a pioneer in AI-powered vending technology. Focused on the North American market, we deliver reliable unmanned retail solutions to customers across the United States and around the world.

Since our founding in 2016, we introduced the world’s first AI vision-powered vending machine. Powered by our proprietary Dynamic Vision technology, our machines break the product limitations of traditional vending equipment, supporting a wide range of items including bottled beverages, fresh food, snacks, and more. This enables vending operators in the U.S. to achieve higher revenue and profitability.

Today, we have served 5,000+ enterprise clients worldwide and deployed over 200,000 smart vending machines globally. Many of our machines operate in U.S. office campuses, universities, hospitals, and other locations, with some units running reliably for more than 10 years.

Rooted in the U.S., Built for Reliable Local Service

We are deeply committed to the U.S. market and have established a nationwide service network to support our customers:

• 24/7 Local Support: A dedicated U.S.-based customer service team provides round-the-clock technical assistance, with one-on-one after-sales groups for efficient issue resolution.

• Certified Quality: Our systems comply with recognized standards such as ISO9001 and CQC, supported by a 24-hour monitoring system that proactively detects and manages potential issues.

• Tiered Service Plans: We offer flexible service options for different customer sizes, including Care Standard and Care Pro programs, covering training, operational support, spare parts assurance, and ongoing assistance.

As a member of the National Automatic Merchandising Association (NAMA), we are actively integrated into the U.S. convenience services ecosystem. Our products and services are continuously refined to meet local market needs.

We are currently expanding our U.S. distributor network and welcome local partners to join us in shaping the future of smart retail across North America. 🚀